FAQs

Because I am a small business as well – I understand the crucial steps it takes to move forward with your brand and website. I strive to be a true partner throughout this adventurous process. I care deeply about the success of your business.

By default, I split most brand & web design payments into four installments. One payment is due at booking, the second is by your start date, the third mid-project, before the development phase begins. The final installment is due before finals are transferred to the client. (If this plan does not work for you, please contact me. I may be able to work with you to come up with a plan and timeline that fits within your budget.) You can also choose to pay in full for a nice 5% discount. For other services, contact me to set something up.

I work mostly on WordPress and find that in most situations, it is the strongest option available and gives you full control over your website. I use the Divi theme for all custom work.

I am a designer, not a developer. What this means is I set up and design all of your site for you with your theme and plugins. I do some coding but if you are wanting something very specific that needs to be custom coded, I will hire a developer to do that part of your project and bill you in the final invoice for their work. This can be anywhere from $150-4k so it is very important for you to state upfront if you have any special requests so that I can let you know if we will need to hire a developer throughout your project.

At this time, I do not offer general or ongoing copywriting services. However, if you purchase the Pro Website Package, my amazing copywriter will create the copy for the 5 pages mentioned, 5 blog posts AND your 7 page freebie offer.

ABSOLUTELY! Around the time of your site launch, I will record a custom screenshare tutorial video walking you through the backend of your website to help ensure you are comfortable with the new site. I also provide at no cost wordpress video training that you have lifetime access to.

After your contract is signed, I will send over your Client Workbook for you to begin working on. This, along with the content (both written copy & brand imagery) for each page of your website and a Pinterest inspiration board will all be due by your start date.

Yes I do! This is an exclusive service provided only to my new website clients who I secure domains for. The monthly plan is only $55/month. To learn more about what is offered, click 

As with ALL my design services, no refunds will be given under any circumstances once I have sent you the files. This includes the premade designs.  The complete brand and website design refund policy is in the contract. Please ask questions before purchasing.

Typically, I am booked pretty solid and usually unable to bump up timelines. If you have a very strict upcoming deadline, feel free to reach out and see if it may work – as much as I try, I may not be able to accommodate! But I will do my best.

Yes, I offer numerous marketing collateral pieces such as business cards, postcards, non-branded logos and many others. Click here for other services I offer.