
Welcome to Creatively Branded. If you have any questions, please feel free to use either method below to reach me. Although, the best way to reach me is through email.
My Hours Are:
Monday – Thursday 9:00 am to 3:00 pm CST
Email: hi <at> CreativelyBranded dot com
For support, please email support <at> CreativelyBranded dot com
Have a question? Check out my handy FAQs by scrolling down, if you still have a question email me or submit the form below.
For Bloggers Only: Contact me for a special discount! 🙂
FAQs
Why should I choose Creatively Branded?
Because I am a small business as well – I understand the crucial steps it takes to move forward with your brand and website. I strive to be a true partner throughout this adventurous process. I care deeply about the success of your business.
Do you offer payment plans?
By default, I split most brand & web design payments into four installments. One payment is due at booking, the second is by your start date, the third mid-project, before the development phase begins. The final installment is due before finals are transferred to the client. (If this plan does not work for you, please contact me. I may be able to work with you to come up with a plan and timeline that fits within your budget.) You can also choose to pay in full for a nice 5% discount. For other services, contact me to set something up.
What website platforms do you use?
I work mostly on WordPress and find that in most situations, it is the strongest option available and gives you full control over your website. I use the Divi theme for all custom work.
Will I also need to hire a developer?
I am a designer, not a developer. What this means is I set up and design all of your site for you with your theme and plugins. I do some coding but if you are wanting something very specific that needs to be custom coded, I will hire a developer to do that part of your project and bill you in the final invoice for their work. This can be anywhere from $150-4k so it is very important for you to state upfront if you have any special requests so that I can let you know if we will need to hire a developer throughout your project.
Do you offer copywriting services?
At this time, I do not offer general or ongoing copywriting services. However, if you purchase the Pro Website Package, my amazing copywriter will create the copy for the 5 pages mentioned, 5 blog posts AND your 7 page freebie offer.
Will you teach me how to use my new website?
ABSOLUTELY! Around the time of your site launch, I will record a custom screenshare tutorial video walking you through the backend of your website to help ensure you are comfortable with the new site. I also provide at no cost wordpress video training that you have lifetime access to.
What do I need before starting?
After your contract is signed, I will send over your Client Workbook for you to begin working on. This, along with the content (both written copy & brand imagery) for each page of your website and a Pinterest inspiration board will all be due by your start date.
Do you offer hosting or site maintenance?
Yes I do! This is an exclusive service provided only to my new website clients who I secure domains for. The monthly plan is only $55/month. To learn more about what is offered, click
Do you offer refunds?
As with ALL my design services, no refunds will be given under any circumstances once I have sent you the files. This includes the premade designs. The complete brand and website design refund policy is in the contract. Please ask questions before purchasing.
Can my timeline be bumped up?
Typically, I am booked pretty solid and usually unable to bump up timelines. If you have a very strict upcoming deadline, feel free to reach out and see if it may work – as much as I try, I may not be able to accommodate! But I will do my best.
Do you offer any other services?
Yes, I offer numerous marketing collateral pieces such as business cards, postcards, non-branded logos and many others. Click here for other services I offer.
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